Professional GMW
IT Director & Technical Leader | Infrastructure, Security & Systems Operations | ERP/MES/PLM · Manufacturing & Nonprofit Technology
I’ve spent 25+ years leading IT infrastructure, systems administration, and technology teams across manufacturing and nonprofit organizations — mentoring teams of up to 10, running data centers and multi-site networks, and delivering ERP/MES/PLM migrations and facility moves on schedule.
For the past two years, I’ve run that same discipline solo. As founder of GMW Systems LLC, I own the full stack for 12+ nonprofit and small-business clients: architecture, security, delivery, and client relationships, with nobody to hand the hard parts to. That includes:
- Hardened multi-server Linux infrastructure (10+ production servers, 99.95% uptime) with automated backup/DR and centralized SIEM logging
- A WAF and VPN-mesh edge gateway fronting all client production traffic, plus an automated CVE early-warning system across a 230+ package stack
- SMTP mail transport and messaging infrastructure — Postfix relays, encrypted smart-host forwarding, and transactional/marketing platforms (Constant Contact, Brevo)
- Records retention and public disclosure compliance work carried over from my nonprofit and government IT leadership roles
- A multi-tenant SaaS platform I designed and built from scratch, now running as a paying product
Running a business solo isn’t a detour from leadership — it’s a concentrated version of it. I’m now looking to bring that back to a team, at bigger scale, as an IT Director/Manager or trusted technical advisor to leadership and boards.
I work across manufacturing (ERP/MES/PLM — Oracle Agile, Aegis FactoryLogix, Fourth Shift) and nonprofit technology, and I stay current — Docker, modern PHP, AI-assisted development, WAF/SIEM — because the tools don’t stand still and neither do I.
Open to IT Director/Manager roles, fractional CTO engagements, Senior System/Application engineering roles, and technical advisory work in the Seattle area or remote.
- Founder & Principal Consultant
GMW Systems LLC
2024-present - Own and operate a growing technology consultancy serving 12+ nonprofit and small-business clients across Snohomish and King counties — architecture, security, delivery, and client relationships on a single P&L.
- Advise nonprofit boards and small-business owners on technology strategy and AI adoption
- Architected and deployed a hardened multi-server Linux infrastructure: 10+ production servers at 99.95% uptime, automated backup/DR with 27 daily verification tests, and centralized SIEM logging (Graylog/OpenSearch)
- Built a stateless edge gateway — WAF (ModSecurity/OWASP CRS), site-to-site VPN mesh, secondary DNS — fronting all production traffic; led root-cause response to a production outage with 12 corrective actions and zero recurrence since
- Built an automated CVE early-warning system: daily scanning across a 230+ package stack, resolution dashboard, proactive client alerting
- Architect and operate SMTP mail transport infrastructure using Postfix, including encrypted smart-host relays and forwarding, plus transactional/marketing messaging platforms (Constant Contact, Brevo)
- Designed and built a multi-tenant volunteer management SaaS platform (PHP/MySQL, AES-256 encryption, offline-capable kiosk with sync) — now a paying product for its first nonprofit client
Airport Systems Administrator
Snohomish County, Everett, WA
August 2023 – July 2024
- Maintained computer and network systems for airport executives, fire, maintenance, and flight operations; served as technical liaison to county IT on shared services.
- Supported public records retention and disclosure compliance obligations alongside county records management standards
- Installed, configured, and automated deployment of access control and camera surveillance systems (Galaxy Access Control, WiseNet)
Application Administrator
DiBell Group/L3Harris, Melbourne, FL
Remote: September 2020 – September 2022
Technologies: Aegis FactoryLogix, Windows 2012, 2016, and 2019 server, Agile, Scrum, ServiceNow, Confluence, Jira, PowerShell, batch scripting
- Administered Aegis FactoryLogix MES for a major defense contractor, leading upgrades and migrations with minimal disruption.
- Partnered with Agile/Scrum teams on application support, regression testing, and Java/Tomcat performance tuning
- Delivered third-level application and Windows server troubleshooting; supported the security team on vulnerability mitigation
IT Director
TERRA Staffing Group, Everett WA
October 2018 – May 2020
Technologies: TrueNAS, Asterisk, Linux (ubuntu), VMWare, Active Directory, Windows server 2016, SQL server, Microsoft Exchange, Jira, vulnerability scanning, data center ops, VPN, firewalls
- Led and mentored a team of 6 IT professionals supporting a largely remote workforce.
- Owned IT infrastructure across headquarters, a data center, and 11 branch offices in 4 states — including Exchange, SQL Server, and firewall/VPN administration
- Improved help desk SLA times by 50%, cutting average initial response to 5 minutes
- Directed development of internal intranet tools and a public-facing employment website with mobile apps; managed SQL Server failover planning and executive dashboards
System Administrator/IT Director
Applied Technical Services (now Creation Tecnologies), Everett WA
March 2014 – October 2018
Technologies: Windows server 2008-2016, VMWare, Hyper-V, Active Directory, IIS, Microsoft Exchange, SQL Server, SharePoint, Jira, Group Policy (GPO), Oracle Agile PLM, Infor FourthShift, VLAN, VPN, SonicWall, server hardening, network segmentation and isolation
- Promoted twice (Senior Systems Administrator → IT Manager → IT Director); led and mentored a team of up to 10 IT professionals across three factories in two countries.
- Managed ERP, MES, and PLM systems (Oracle Agile, Aegis FactoryLogix, Fourth Shift) supporting manufacturing operations, with weekly root-cause analysis
- Sat on the Extended Leadership Team, reporting to the Executive Team via weekly Business Process Review meetings
- Delivered on-time infrastructure for a new factory and a company-wide cloud email migration; managed server hardening and network segmentation (VLAN/VPN)
- Achieved 99.5% positive help desk response and 98%+ issue resolution, consistently within SLA; named Employee of the Year, 2016
Network Administrator/IT Manager
Capitol Hill Housing, Seattle WA
October 2010 – March 2014
Technologies: Windows server 2003-2012, Active Directory, Microsoft Exchange, IIS, SQL Server, SharePoint, Group Policy (GPO), VPN, SonicWall, public disclosure retention policies
- Managed IT staff and infrastructure for a multi-site nonprofit network spanning headquarters, a data center, and 40+ remote offices.
- Managed public records retention and disclosure compliance processes — retention scheduling, litigation holds, responses to public disclosure requests
- Led cross-forest Exchange and Active Directory migrations alongside major office moves and network re-architecture
- Planned and executed backup and disaster recovery operations, including annual restoration drills and executive briefings; served on the cross-department Leadership Team guiding a new headquarters build-out
Download my full resume here
Personal GMW
Most of this was taken from a biography I wrote fresh out of college. How cute, it was. Nonetheless, most points are still valid.
___________________
I was born Sunday May 7, 1972 in Everett, WA. I am a definite Taurus.
I grew up in Everett, WA and attended Emerson Elementary, Evergreen Middle and Cascade High School. I then took a year off to explore my interest areas and went back to school at Everett Community College. I graduated from EvCC with an associate degree in journalism and transferred to Central Washington University where I graduated from CWU with a BA in public relations.
My special interest in life is flying. My dad took me to my first air show when I was three and I believe ever since then I have been fascinated by flight (even though the jets scared me to death at the time!). I earned my private pilot license when I was 17. I then went on to earn my instrument rating the next year. Planning to continue on with the goal of becoming a commercial pilot, I flew more than 250 hours in the following year and a half. Unfortunately the pilot prospects for jobs was bleak at the time, and rather than spend huge sums of money on a prayer of getting a job, I chose to pursue my other talents and study communications.
Today I still consider aviation as my main interest. I have volunteered for many aviation oriented groups and associations, concentrating in youth aviation education. I find this appealing because it is great to work with kids and watch them explore and capture the same feelings I found when I was younger.
Flying may not be my livelihood, but it is very much my life.
Additional miscellany as of 2006 2013 2020:
Favorite color: Green
Favorite food: Mac-n-cheese Tator Tot casserole/hot dish (nostalgia is setting in)
Single Married
Worked 10 17 20 25+ years in IT, having spent less than 1 year in the field I studied in school
Still an aviation nut â Iâm a virtual pilot and virtual air traffic controller on game networks
ColdFusion is my rock star programming language (10 years ago)
Bought a house, sold a house, bought a condo, bought a new bathroom. Sold the Condo, moved to the burbs, bought huge house
Living Downtown â donât think Iâll ever go back. You didn’t. You’re in the burbs now.
Worked in the SF Bay Area for a year
Living contentedly with 2 cats. Upgraded to plus one husband
Contact GMW
Please feel free to contact me:
Locale
Everett, WA 98203
Snohomish County
Phone
4 two-five 320-5823
garrett @at@ gmwnet .dot. com
Blog
Airshow Season 2026!
Airshow Season 2026: I feel sad and empty it’s over for me, but it was really fun. Round-up, tricks and tips: Aviation Expo: new conference. Angled more towards collectibles and airport/airline operations. but had some incredible tours – Alaska Training Center, network operations center and a hangar tour. Was in Seattle this year so I …
Nothing better…
There is nothing better than coming home after a few days and having your dogs greet you with much fanfare; corollary, also you made your bed fresh before you left and cleaned up your room and now it’s as nice as the hotel you were at. That is all.
I heart Snowbirds
Last Snowbirds performance at Abby in the jets that I have remembered since I was a little one before they go on “hiatus”. Good show. Good memories.

